Delivery Policy
Realizing the importance of the customer getting his purchases in a timely manner, and in order to provide the utmost satisfaction, we work to deliver the orders by the "Souq Fish" staff when placing the order through our website, and the order is prepared on the same day and delivered to refrigerated cars to ensure that it is not damaged.
Terms and Conditions
Delivery of orders with special refrigerated cars for (Souq Fish)
Delivering orders by refrigerated cars to refrigerated transport companies approved by (Souq.Fish)
In the event that the order arrives and the customer selects another delivery location, the delivery value will be added to the new site
Official working hours and processing requests
Working hours are seven days a week, from 9:00 am to 9:00 pm
The deadline for receiving orders is 7 pm, orders after 7 pm will be delivered tomorrow morning
Submission of the application
When making the purchase through our website, you will receive a message on (WhatsApp and your email) with the order number, the order status, and the K-net payment link. After completing the payment process successfully, the order will be processed and delivered.
Business hours for customer service
All days of the week from 9:00 am - 9:00 pm
To contact customer service
E-mail